AI is not a coat of paint. When I go into a company, I map how the work really happens, decide what each step should become, build it inside the systems people already use, and prove it with numbers measured before and after.
This is the method behind InsightStream (v1 and v2), and it is patent pending: US Application 19/699,809, System and Method for Autonomous Research-to-Deployment with Multi-Agent Orchestration and Closed-Loop Field Feedback (filed June 2026).
Four phases, one named process owner, and the same measurements at the start and the end. The blue notes show the part of each phase that InsightStream is being built to carry.
InsightStream: designs the interview guide by voice, runs the interviews with an AI interviewer, and synthesizes what people said.
InsightStream: turns the findings into tickets, each with testable acceptance criteria.
InsightStream: multi-agent orchestration builds each ticket; a different agent verifies it.
InsightStream: field feedback flows back into the next round of research. That closes the loop.
No company has its process written down correctly. Each source alone tells a partial story, so I use all three.
What lives in people's heads: the workarounds, the exceptions, which steps are real and which are theatre.
user research · InsightStreamWhat actually happens in the CRM, ERP and ticketing tools: how often records loop back, where they wait.
process miningWhat the company believes happens: SOPs, wikis, shared drives, old consulting decks.
the official storyIllustrative, based on a typical accounts-payable flow. The gap between the two lanes is where the time goes.
Speeding up each step rarely helps. The days are lost waiting between steps and in the loops, so that is what I measure and redesign first.
| Step | Who | What happened |
|---|---|---|
| Build | Coding agent on a Jetson | Passed on the cheapest model in 42 seconds, with 8 of its own tests passing |
| Verify | Agent on a Raspberry Pi | Ran the ticket's 5 checks on its own hardware: all passed, 0.6-second render |
| Review | Independent reviewer model | Blocked it at 2/5: one of the coder's own tests asserted nothing |
| Fix | Coding agent, one rung up | The cheap model couldn't fix it; the next model did in 21 seconds |
| Merge | Review gate | Passed at 4/5, merged, ticket closed with evidence |
Ten companies are ten engagements unless you find what they share. Group them by the system they run on, solve each pattern once, then reuse it.